Thank you Cassie, for the exceptional customer service.

Excellent customer service

I get way better customer service and support on Amazon and yet the prices are much cheaper even with additional shipping cost

For now, because of Customer service and the new pair working well, I'm changing to 4 stars

I’m gonna wear these everyday on the subway now as a happy customer :)

Anker did give me these for free since my old ones literally cracked in half.. but that's just good customer service!

They had wonderful customer service and graciously sent me another set

Sturdy Bluetooth earphone with great sound quality and backed by Anker’s superb customer service.

I increased the rating from 2 to 3 for amazing , caring customer service!

They went out of their way to make sure I was happy as a customer which alone is well worth the price.

Sound quality is good (7/10)3) Fantastic customer service (11/10)Cons -1

Excellent customer service

it's backed by awesome customer support by Anker

Outstanding customer service

crappy quality and crappy customer service ever!!

Super awesome customer service

Changed to 4 due to amazing customer serviceI am not sure if it's just my unit or maybe an issue with my phone, but I having the sound coming back skip very frequently, even if I am right next to my phone with nothing in between

Great customer service

Exceptional customer service from Anker, something that is unheard of here in Hong Kong

Overall a great product, although I an accident and ruined my own pair but thanks to the warranty and the great customer service this company provided I'm now set

I will go review the NB10’s now as 5 because of the quality vs cost + the great customer service

Now 4 stars for stellar customer service.

Excellent customer service bumps it up another star

I contacted Anker's Customer Support team and they could not be any nicer and helpful

Fantastic customer

And, as always, they are backed by Anker's wonderful customer service and 18-month warranty, so you shouldn't have any problems with them.

Great customer service

On top of all that, you get GREAT customer service...cant loose!

The five stars is for Anker's amazing customer sever

Anker customer service was very pleasant to work with and have gained a customer for life.

Sound quality is good (7/10)3) Fantastic customer service (11/10)Cons -1

Anker has amazing customer service.

You can't fault amazing customer service

I had a problem with my first pair but they had great customer service and replaced them

So, yeah, great customer service, good sound and connection, but the durability is way worse than what I expected - and my expectations were fairly low!---First update: I have to say, Anker's customer service is remarkably good

I'm bumping my review up another star, not because the Slim+ earbuds magically fixed themselves, but more so due to Anker's wonderful customer service

The game changer is Anker's exceptional customer service.

Thanks to the amazing customer service I am bumping this from a 1 star to a 3

Great customer service

Good customer service

Anker has the best customer service as always

I’m appreciative of their customer service and effort to keep customers happy.

Excellent customer

There is no better customer service than Anker, that definately affects my buying decision.

I'm changing the review from 1 to 3 stars because of her great customer support and will be providing an update on this review 6 months from now in hopes that the concern I had before will not be present again

ANKER gained a customer for life.

I did have an issue with the left ear bud but it was quickly and satisfactorily handled by Anker's excellent customer service

Even though I'm quite frustrated that this earphone no longer working and had to run without my nike run club audio coach guidance, I still give the rating 4 stars because of Anker excellent customer service

This is the story of a great customer care

I have to take off my hat to Anker for their outstanding customer service

Thank you Anker for making this easy and providing EXCELLENT customer service

I would highly recommend the Anker company for providing such great attentive customer service

Also Anker Customer Support Service is awesome dor repairs and replacement..

Wonderful customer service!!

Plus, Anker has amazing customer service!

Excellent customer

I must say that Anker has the BEST customer service!

The sound quality is just ok and but not impressed ; also while on the call,the other party was getting a 2 s guitar like noise every time I finish my word

If I am walking fast with my phone (OnePlus 3T) in my pocket, the audio breaks up repeatedly

n’t lose them.

n’t get any lingering pain after taking them out like I

n’t lose them when their not in use.

Also I noticed on 2 different devices (OnePlus 3T & older Lenovo Thinkpad) that every so often the audio would stutter

After struggling with cheap o wired headphones for years, after my last pair bit the dust, I decided on these.