Either way, though, this makes a great product, and for the enrichment of my ears (and for the deflation of my pockets), I will probably be buying iPods for the rest of my days.

Overall this is not a bad product

Great product

Doesn't Apple test the user interface on real people before releasing an important product?

It is no more reliable a product or more intuitive a product than anyone else.

If they don't make good on this defective product I'll be switching to Creative Zen

The iPod is just about a perfect product

It's an incredible product

No iRiver or Creative Zen product comes close for music when you consider how good iTunes is at organization, generation of playlists, burning of cd's, selection by artist, genre, album, rating, etc, etc, etc.

In short, this is a great product, and easy to use for someone with only moderate technical know-how.

I am asking for a cheaper product in exchange for a lesser product than I purchased

Within 6 months it acted up, making me do the ridiculous R method of resetting it over and again.

I have no warrenty now, so i'm stuck trying to restore, restart, and all those other crappy "R" fixes that they have that don't work