• Reviews around customer service (4.52 of 5)

    Arteck HB030B Universal Slim Portable Wireless Bluetooth 3.0 7-Colors Backlit Keyboard with Built in Rechargeable Battery, Black

    • Originally I had given this keyboard a three star review just for its functionality, but I am adding a fourth star for the excellent customer service experience.
    • Customer service is great!
    • I appreciate the good customer service and look forward to using my keyboard
    • Great product and even better customer service.
    • It didn’t help but their customer service is fantastic
    • Customer service was great at reaching out to me to try to solve the connectivity issues
    • Also the customer service was great!The codes are different from my so it takes a bit getting used to that; and by codes what I mean is the "home" button, "end", "esc" ...
    • The customer service was amazing, definitely worth it.
    • Their customer service is great
    • Customer service has been excellent as the keyboard I received had two keys that didn't response and customer service quickly address and replaced the keyboard.
    • Had issues charging mine but customer service was very responsive and helpful, and sent me a replacement.
    • Honestly, I would have been happy with a replacement Arteck, but after this experience will spring for something pricier, hoping that this time I buy some customer service as well.... recommend you do the same, unless you're willing to risk a lot of hassle.
    • Edit: I was contacted about my review and it's possible that mine was defective, either way the customer service is super nice and offered a replacement for free which I really appreciate
    • Customer service was amazingly fast to resolve the issue and sent a code for another keyboard
    • The customer service was great and is sending me a free new replacement even though I had it for a
    • Great product and wonderful customer service
    • This keyboard is great and their customer service is pretty awesome
    • Also, when I contacted Arteck with a question their customer service was extremely prompt and very helpful.
    • Customer service is excellent, I just wish the keyboard did better.
    • Customer service was awesome and they sent me a replacement
    • However, customer service was fast and helpful and helped me get a replacement
    • Edit 7/6/2020: customer service was excellent when I posted the review on this item!
    • I did not expect the customer service to be this good and they were really quick with everything.
    • if it doesn’t work I