In talking with others, this is common for Arturia support.

I had a terrible experience with Arturia support

As annoying as that is, it's hardware, and sometimes hardware malfunctions

I did not have too many issues when this thing was working, but it failed on me as I was setting up for a show several weeks back.

As annoying as that is, it's hardware, and sometimes hardware malfunctions

I did not have too many issues when this thing was working, but it failed on me as I was setting up for a show several weeks back.