The layout is bizarre, the tech support is slow if it ever arrives

What I got back from tech support was

,,,tech-support came through , working well

,,,tech-support came through , working well

I could go on for a huge amount of space explaining the issues in detail, but theres no real point since im writing this as a cautionary tale to potential buyers, but I CAN say: "if Arturia sells thousands of a product with no tech support and no idea if there are problems with WINDOWS users and ProTools and further has absolutely NO answers for them...

The layout is bizarre, the tech support is slow if it ever arrives