I tried hard reset, changing cables everything

Just the same advice over and over to do a hard reset holding down two buttons on the headset

I've hard reset, I've tried to update firmware, I've tried reaching out to Astro support

worst purchase ever- 1 month after using the base stopped charging and even hard reset wont fix the issue - its basically a black brick now - problem reported online by

There are no humans and it appears that they just have a bot that spams your email with "toggle power" and "soft reset!"I have had more satisfaction with 5$ earbuds.

They only know how to tell you to perform a hard reset (the process for which should be explained in the manual to begin with).Finally, this is a minor gripe, but it's needlessly complicated how you have to plug everything together to make any changes through the Astro PC software.

Sometimes when they do, they give a generic messaage that is always the same "Make sure the switch is in pc/ps4 mode and do a hard reset of the headset"

Astro Gaming Tech Support had me do a hard reset on the headset

I liked the TB S 450 better than these but was afraid of getting another set that would only last for a short time

Something about to many signals could interrupt the astro’s

There *is* no perfect headset t this price point