Predictably it did not help as it was obviously a hardware issue.

You have a hardware issue that needs to be addressed.

Moreover Asus customer service is shocking if they expect folks to pay for returns for what is clearly a widespread and well known hardware issue

They will not give you a refund for the unit and will continue to send you a refurbished unit that is very likely to break as it seems these are hit or miss on hardware issues

We puzzle over it for a while and decide it must be a hardware issue

I originally thought it was bad firmware but this looks like a hardware issue and would seem from the reviews here I am far from alone with this issue

Unbelievable that a router this expensive is being shipped and sold when it is clearly faulty with manufacturer related hardware issues

The GT-AC5300 and the RT-AC5300 both are having hardware issues with the wireless radio signal and firmware

the signal of both wifi channels appears and disappears every view minutes and the access to GUI became very slow and CPU temp is reaching 80°.I contact ASUS CS and the said it's a hardware issue with internal antenna and you need to send it back to be replaced

Didn't last 5ghz would disappear, thinking it's a heating hardware issue

Using the smart connect rules, I was able to get the router to stabilize as long as I kept everything from connecting to the 5Ghz-1 (Lower) channel.

Very frustrating as I'm technology literate and have used an earlier model with similar firmware.

I've had high hopes of one day it may just start working as it should considering what I've paid for it

They will not give you a refund for the unit and will continue to send you a refurbished unit that is very likely to break as it seems these are hit or miss on hardware issues

QoS and bandwidth manager works as it should

I asked for a warranty replacement instead because I have no other router, but they have to escalate it up and get it approved as that is not standard procedure

The downside is that file transfers for my laptop to my multi homed NAS box (an 8 by Synology with network teaming) isn't as fast as with the Google OnHub that I pulled out to test this.

We have multiple clients attached, our labtop can finally work as it was designed

I'm really bummed as I was excited about this router and have had nothing but good things to say about ASUS from my experience with my old router

Works as it is supposed to

I will likely just write this POS router off as a loss, trash it, and buy a good Netgear or D-Link.

Using the smart connect rules, I was able to get the router to stabilize as long as I kept everything from connecting to the 5Ghz-1 (Lower) channel.

Very frustrating as I'm technology literate and have used an earlier model with similar firmware.

I've had high hopes of one day it may just start working as it should considering what I've paid for it

They will not give you a refund for the unit and will continue to send you a refurbished unit that is very likely to break as it seems these are hit or miss on hardware issues

QoS and bandwidth manager works as it should

I asked for a warranty replacement instead because I have no other router, but they have to escalate it up and get it approved as that is not standard procedure

The downside is that file transfers for my laptop to my multi homed NAS box (an 8 by Synology with network teaming) isn't as fast as with the Google OnHub that I pulled out to test this.

We have multiple clients attached, our labtop can finally work as it was designed

I'm really bummed as I was excited about this router and have had nothing but good things to say about ASUS from my experience with my old router

Works as it is supposed to

, i so mad dont even want to replace it

We have slow internet (8Mb/s)

We have slow internet (8Mb/s)