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On a positive note - ASUS is always professional, courteous and polite!!UPDATE: I have been going round with ASUS support for going on two months now
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#2 VERY DISSATISFIEDI have gone round and round with ASUS support
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I have engaged ASUS support
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Asus support simply says return the product because it is defective.
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Many responses do not pertain to this model of modem which calls into question the competence of ASUS support
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You have to call them to activate it, but works as it should afterwards
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Internal network performance has vastly improved as