Top that off with outstanding Customer Service (phone) and "We Have A Winner"

Customer service was extremely rude and unhelpful

Customer service was very rude and disrespectful and didn't do a very good job of defending/representing their product and was content with letting Amazon eat the costs of shipping their products without understanding why it didn't work.

customer service is terrible.

Unfortunately, customer service was rude when I needed help getting it connected.

Customer service is stellar and patient if you need them.

Bad product, even worse Customer Service

I DO NOT recommend ANY Asus router products and I will not be buying their products in the future due to terrible quality and customer service.

Customer "service" refused to fix or replace.

Customer service at Asus is just as bad.

That's good PR and good customer service as far as I'm concerned

Their Customer Service (in India) is deplorable: when I tried to explain that I can't wait for more than a week to ship the broken router and wait for them to ship the new one, their Customer Service transferred me without saying anything to an automatic survey!

Soon there after it crashed my DHCP.I will add that the customer service was excellent

this product is not good and the customer service is the worst I have ever had

good i like it

There are a lot of options for tweeking the system, however, I would be very careful in tweeking until I well knew the benefits of the tweek