Let's start with what's good: for the price point the sound quality is good, and probably a notch better than the interfaces in the $150 - $250 price range.

Clear and very good sound quality..

Quality build as well

The best sounding and highest quality interface in its price range.

Easy to set up; great quality

Excellent quality, very convenient features, especially for monitoring

Quality is great, it is very durable, and I like how simple it is

Because I researched this purchase pretty extensively and founds that most products in this price range or less: have driver issues, sound significantly harsher and are more colored, create more ear fatigue and have a number of other drawbacks (e.g., cheap build quality).

Update:I’m still trying to work with the manufacturer nearly a year later