Good product and good service

In spite of the initial unit being defective, I am still going to give a five-star rating due to the outstanding customer service I received

Adding 2 stars back to my rating due to good customer service.

Super amazing customer service

Thanks to seller Avid for great customer service!Original review: I think this is faulty

First thing I want to say is Great Customer service!

I used it, contacted the company and was promptly sent a replacement which had continued to work as it should, Great company to deal with!Great customer service!