I is very easy to use and really does a great job with hardwood floors.

It is good for light mopping but does not do a good job removing spills or dirt from the floor.

It did such a great job cleaning my floors and area rugs

They do a moderate job of cleaning hard floors and sucking up dirty water and a rather iffy job of sucking up the accompanying hair

Easy to use and this device does a great job at cleaning floors

This is the easiest way to get floors vacuumed and washed

I can't think of a better, easier way to clean my hardwoods, tile, and area rugs with one product

Tech and have a habit of rescuing animals so as looking for an easy way to keep my floors clean.

I did the floors one time after he passed and then began looking for a better way

There has to be a better way, and probably better products

And I clean the The brush in the water and it does not get clean and if you do not take the roller out to dry it will stink really bad

I let the clean brush and filter air dry and then put it back in before I use it the next time

It saved time on the actual cleaning of the floors, though cleaning the cross wave itself took quite some time (I would wash the brush/dirty tank, filter, and plastic pieces by hand each night) so it turned out to be about equal time - perhaps longer -

and I did switch my brush to the rug brush to vacuum and clean it with solution - did a great job!

(the green model and cordless model doesn’t have this)•Self cleans in literally a minute•Comes with 2 trial size bottles of multi surface pet cleaner that cleaned the whole 1600sq ft house•Comes with extra brush•Doesn’t freak my dogs out or wake the kids - all vacuums are relatively loud in my opinion, but this one isn’t high pitched so dogs don’t mind it, and it’s soft enough so the kids can still hear the tv or

Bissell should be ashamed of themselves.

Thank you Bissell for a product that delivers exactly as advertised!

Thank you Bissell for making such an outstanding product definitely worthy of 5 STARS!!!PS

Sorry Bissell

Thank you Bissell for creating such a wonderful product

Terrible product....its a sweeper that uses water/cleaner

I can't figure out where the problem is, but I'm sad it didn't last all that long, especially for a little bit of a pricier product.

Came on one good last tome then it DIED.Don’t waste $250 on something that will have to be replaced

This is a most unreliable product and we do not recommend it.

I would definitely recommend this product for hard floors

While the solution provided cleans well, and smells good, I wanted more of a shine on my wood floors.

And leaves a nice smell with the cleaning solution included

The Multi-surface cleaning solution leaves a pleasant smell

The cleaning solution has a wonderful fresh clean smell as well

You just pop in the cleaning solution and start cleaning

I am so tired of calling customer service and this machine is getting worse and worse at cleaning

And I clean the machine each time I use it for my whole house

Otherwise this horrible machine would miss more than it typically did

It was easy to clean the dirty water container during use and to clean the machine afterwards.

I was skeptical at first that one machine could vacuum and clean at the same time.

this purchase rates right up there with some of the best money spent!

I wouldn't have wasted my money on this for the number of uses I've had with it.

I’m so angry I wasted this money!!!

Not worth the money.

Therefore not worth the money.

The major setback is cleaning the vacuum- which needs to be done after every cleaning

This machine works great as a vacuum cleaner and carpet cleaner for carpet and rugs

This machine works great as a vacuum cleaner and carpet cleaner for carpet and rugs

The vacuum on this is great, but the floor cleaner is terrible

it’s really more like using a vacuum cleaner than using a mop or other floor washing machine.

I don't feel like it is a great thing for deep cleaning, but for floor day to get up surface dirts it is perfect.

Looking into how to get a replacement now, because I love this thing so much

This thing is perfect because it actually scrubs the GROUT!

This thing vacuums up all of the hair and cleans my floors amazing

people compaining about the gross things they find when cleaning the machine

Suction is greatly lacking on bare floor (which is the majority of the house) and for the one area rug in the living room.

Great suction gets the dust out and the water turns black

so order more as the suction of the vacuum is not good if you dont have it in there.

From the beginning, the Crosswave did not have good suction

Great cleaning and awesome suction, it leaves the floors clean

I had to still clean my floors with a separate floor cleaner in order to get the floors clean

I clean my floors all the time and thought they were so clean

I mostly use it on hard floors, but I have two door mats (think carpeted floor mats for cars) that clean up just fine.

You can also use it on rugs, but it is really great on hard floors

and I have to say that my floors have only been this clean when they were new.

Second time I used it the sprayer clogged up so no water went on the floor to clean it.

I was amazed how much dirt and hair came up the first time I used it.

Also, I am constantly having to stop and clean the filter and canister because it clogs up all the time

I clean my floors all the time and thought they were so clean

I have 4 dogs, and wood floors with area rugs, this cut my cleaning time in half

Fool me three times, shame on both of us.

I told him to pitch the Shark Steam cleaner as it had quit steaming and really didn't do a great job in the first place, but he tossed my old bissell.

But if you could Be here, and feel how I felt when I flew through the Clean house, you might say it felt as good as if someone else had done

Fool me twice, shame on me

Hope it’s as durable as it is good as cleaning - my husband has this out every day!!Cleans the floors AND carpets beautifully!!

Hope it’s as durable as it is good as cleaning - my husband has this out every day!!Cleans the floors AND carpets beautifully!!

Then taking all parts (brush, dirty water container) and letting them dry out is also a must

It was easy to clean the dirty water container during use and to clean the machine afterwards.

It was easy to clean the dirty water container during use and to clean the machine afterwards.

I received this item really dirty with dirt, hair, and debris in the dirty water container

I still worked with it, only able to work from left to right to be able to clean up the streaks as they happened

But if you could Be here, and feel how I felt when I flew through the Clean house, you might say it felt as good as if someone else had done

Leaving dirty water streaks, smells terrible, cleaning the brush head after every room in the house doesn't help

It also does leave very slight dirty streaks which are visible if your floor has no texture like mine

No matter what I did it left filthy water streaks after a couple passes and no matter how many times I went over a spot if I wiped it with a paper towel right after it came up dirty and brown.

The dirty water tank was a quick rinse and throwing out the dog hair

I do have to empty the dirty tank a little more than I would like.

On some positive notes, the hair and large debris catcher inside the dirty water tank is AMAZING

Not a full five star because it can be a pain to clean and you will need to clean the tank after every cleaning

I fill the tank to mop a large area and when I finish cleaning there is barely any water in the dirty tank

But if you could Be here, and feel how I felt when I flew through the Clean house, you might say it felt as good as if someone else had done

I felt all I did was sweep & mop the floors because of animal hair, muddy paw prints and a variety of human messes

The entire first floor of our home is all darker-colored hardwood and white marble-looking ceramic tile and area rugs, and our dogs track in all sorts of things from outside, leave muddy paw prints, and we have a fair amount of dog hair

Hope it’s as durable as it is good as cleaning - my husband has this out every day!!Cleans the floors AND carpets beautifully!!

But as to hard floor clean up, it gets a big old goose egg from me.

It vacuums up all the hair and cleans the floor with a very good smelling cleaner.

/mop up their hair almost every single day and clean our hardwood floors when they would run inside with dirty paws, so we decided to get something that may alleviate some time, but we were highly disappointed

My only complaint is having to take all the hair out by hand before dumping the dirty water

Wet hair gets trapped in the hoses and you have to clean it out.

The Bissell had no problem cleaning the " white" tile floor and the excessive dog hair

It re-deposits dirt and dust all over the floor and just smears it around

Also the dirt here is like dust, so when you mix the two, it’s a mess

Great suction for loose dirt and hair then leaves a clean freshly mopped floor behind

I probably should shoot a little video clip to show how it just smears the dirt around with every pass and your have to keep going back, and back, and back over the floor to achieve anything even remotely close to clean

Now, with this new vacuum, that 3 step process is more like just a one and done and it really cleans the floor and gets up all that invisible dirt

The entire first floor of our home is all darker-colored hardwood and white marble-looking ceramic tile and area rugs, and our dogs track in all sorts of things from outside, leave muddy paw prints, and we have a fair amount of dog hair

n’t feel like using it on my floors when it is just plain filthy already

After cleaning up muddy paw prints it is a little more time consuming to clean the unit but honestly not as long as it would be to sweep then mop then dry the floors

I have long hair and 2 dogs so my floors are always covered in muddy prints and hair

After cleaning up muddy paw prints it is a little more time consuming to clean the unit but honestly not as long as it would be to sweep then mop then dry the floors

I was skeptical in buying this however the reviews seemed hopeful

All of the bad reviews listed are from user errors and not at all from the machine

I like this dual use cleaner, it does a good job on spot cleaning or wholly cleaning area rugs - in particular cleaning up after pet messes

Don't listen to all the bad reviews, it works and works well

I have not noticed any streaking or dirty water like some reviews said.

I would ensure the screen-filter was cleaned the clean and dirty water suction was cleaned

I was shocked at how dirty the water in the reservoir was and so impressed with how clean my floors are.

I liked how clean water and dirty water containers were separate.

Can't believe how dirty the water is after mopping the floor

It vacuums up the hair as it mops with clean water and soap

My house is 99% hard wood floors and occupied by many cats.

I have hard wood floors throughout my home, and many pets.

Just used it to clean my entire first floor (all hard wood) after keeping our son's husky for the weekend!

It does a great job cleaning the wood, linoeum and tile.

I will say that the description says it’s for cleaning rugs and hard wood

The only drawback is that I have several large rooms, so maneuvering the cord is cumbersome.

Cord gets tangled around everything, does not clean up to the base boards , leaves a dirty line all around and cleaning it is a nightmare

I do have one suggestion the cord is too low to the bottom and drags the floor when cleaning if there is a way to hook it to the top to keep it from dragging the floor would be helpful

I did buy the corded one as battery life on the cordless would hinder my time recharging in cleaning day

Cord is fine

Just let the nice people take your money and hand this bad boy over

Instead of scrubbing and dabbing and soaking for an hour I turned this bad boy on and it was clean in 2 minutes

If you have pets and/or kids this bad boy is a must have!