The App is somewhat nice, but buggy

The app is entirely superfluous to the user and is instead focused on business goals of harvesting email accounts and phone data.

The app is shockingly terrible to use

Also, the app has glitches and often does not connect automatically

Have not been successful in suing the app on the iPhone but frankly don't see the use for

The one legitimate gripe is the app is a little funky and it may get weird hooking up more than 3 devices, but my partner is past the initial set up and is hooked up to two different laptops and an

These things sounded GREAT but the app is AWFUL

I want to use them with my Windows PC and have yet to be able to connect them with their damned app getting in the way

The app has a lot little bugs that are kind of annoying

Great hardware and sound quality, would be great if not for horrible firmware and and equally bad mobile app

700 has maintained great noise canceling technology but the app makes it completely unusable

Once the headphones work, they are wonderful which makes this terrible app all the more galling.

I echo many of the reviews here and after over half year since launch, app hasn’t been improved much at all despite multiple upgrades

I have not been able to pair with my phone once because of the poorly designed app that has no customer support

Also, the app itself is not particularly useful

the app is very helpful for learning all of the new touch functions-it is nice to have a lot more features than the QC 35’s like being able to swipe the volume up and down without using buttons-the fit is much tighter than the QC35

Or, you can try and use the extremely poor mobile app (if you're allowed to install it on your work phone) to tell it to disconnect from your laptop, and replace THAT with one of the two personal devices (because you obviously can't disconnect your phone and replace that since you're controlling the next device to connect to from it).This is all assuming that you can even get the app to see the headphones, which it very often fails to do, because Bose software is extremely poor and unreliable

It is shameful to see top technology botched by poor useless app

Need to install a buggy app

Pros:- Best NC in its category- EQ is available now which helps in the Bass- Comfy designCons:- Stupid app (what are the MIT geeks doing with the software?)- Battery

I use my Samsung phone charger and its USB-C cable because that's always set up in the bedroom, so the Bose cables stay in the case most of the time.-- THE APP --Here is one flaw, which starts with the requirement to download the Bose app before you can use your headphones

The app is annoying and invasive of my privacy

The app doesn't connect well, also this app is useless

There are situations when you must use a wired connection, such as if your device does not support bluetooth AND the Bose Music App or if the battery isn't charged

You can really only get the functionality out of these when using their app that they force on you, and even then Bluetooth fails to connect, or takes FOREVER (on either ios or android)

You have to install their crappy mobile app just to control the headphones on your mac/pc, but IF YOU PLAN ON USING THESE FOR WINDOWS/PC LOOK

I am loyal to Bose and will always give them the first shot when they come out with a new pair of headphones, but I found the app, the features, the noise cancelling and the comfort to all be better on the Sony.

I hope they improve their firmware and app soon

I like the app.

Lastly the app is trash, its never actually able to find the headphones

Pros:- Best NC in its category- EQ is available now which helps in the Bass- Comfy designCons:- Stupid app (what are the MIT geeks doing with the software?)- Battery

After reading the reviews, I was hesitant on buying this as the app has proven difficult for most people

the better quality set — but are mated to a dreadful app and touch button system that diminishes their allure

As others noted, the app is really unstable and unreliable, from trying to register the headphone to trying to connect to it for configuration

Excellent headphones in every way and loving design the intuitive app

The app didn’t always work

-usb-I had to download an app which is lame but the app functions fine and all bad issues seem to be resolved

The app is good, the best mobile audio app I've used

The app doesn't work if you don't create an account first

You have to use the stupid phone app...which uses one of the bluetooth connections

Adding insult to injury is how terrible the app is

The app cannot even talk to the headset 90% of the time even when you DO succeed in pairing with the device

(App the headphones keep asking to connect to), connection with app isn't always good

Great app with it

The App is somewhat nice, but buggy

The app and Bluetooth features are infuriating trying to get them to function

I'd actually just like some damned buttons and a consistent behavior from app to app (non-music :) )

The app is annoying and not user friendly and needs to be downloaded to make the headphones function - also thr buttons on the headphone are confusing and non intuitive

This morning the app on my iPhone was unable to recognize the headphone

the app is a little odd sometimes but other than that I love these headphones

annoying apps on myPhone -2 and the non intuitive app experience and just make me angry , reminds me of playing with android OS about 9 years ago

The real deal breaker is the buggy and unreliable app

Wish the apps worked a little better but still love the headphones

annoying apps on myPhone -2 and the non intuitive app experience and just make me angry , reminds me of playing with android OS about 9 years ago

These force yo to go through an app on your phone and that app is clunky, slow to navigate, and often just cannot connect to your headset

the app is a little odd sometimes but other than that I love these headphones

Ridiculous that Bose puts out a product that has such a bad app that renders the headphones useless

but honestly I love the bose app, when I turn on the

Plus the app is different from the previous app for the QC35 - how silly

The app is not consistent and often could not connect to the headphones.

The App is terrible

The app they suggest you install (Bose Music) is useless, having to be killed and restarted very often to detect what devices are connected

For almost $400 I should get a tad better product and app service that actually work

Noise cancellation is configurable and works as it should and, of course, it comes with amazing sounds

I got these to work as they were intended

The "voice" and the trumpet blast on powerup/down is annoying as it completely blocks being able to hear anything (either ambient noise or the audio program).

These have never worked as they were supposed to

I've owned many models from Bose over the last 20 years, as well as the Sony XM2 and XM3.