• Reviews around product (3.85 of 5)

    Breville BES870BSXL The Barista Express Coffee Machine, Black Sesame

    • We use this multiple times every day - excellent product!!!!
    • great product.
    • Again, please ensure you inspect for water leakage NOW and notify Breville immediately so you won't end up stuck with a defective product
    • Great product.
    • I don't like taking advantage of support and getting free products
    • No product is perfect for me and hence the 4 stars but not complains either.
    • , this is a better product than the last model.
    • Product failed since I connected it to 220 voltage
    • I am a surgical instrument engineer and appreciate well thought out, precision products
    • Highly recommend this well built product.
    • I really would have wished for this product to be better
    • It makes a great product...now I am using a cheap twenty dollar grinder.
    • ok good product
    • Love this product
    • Overall, the product is relatively compact and will fit into any size kitchen situation.
    • The Breville toaster that I own is also another super quality product that we enjoy at our home
    • great product, using it a few times daily.
    • Great product, very solid, good quality
    • This is a fantastic product
    • I think this is minor flaw comparing to overall performance of that great product.
    • Considering these are all I can nitpick (and I know how to nitpick), this is an unbelievably good product for its price range
    • Excellent product.
    • I love all Breville products.
    • Awesome product especially at the price
    • Product is great, but box was damaged and missing components
    • If you are in the market, I highly recommend this product!
    • I don't often write reviews, but this outstanding product really deserves it
    • It's easy to use, easy to clean and with the delicious Mason Joe Coffee beans, roasted fresh twice a week and delivered to your door, the product is the absolute best
    • I wouldn't recommend this product
    • It`s a nice product, but since I have not been able to find any solution to this problem, I cannot recommend this product.
    • It is such a great product.
    • But apart from these two points, you have the best product on the market at this price point and form factor
    • Absolutely one one of the best products
    • Should your Breville product have a defect in product material or workmanship within the first year of purchase, Breville will arrange to have your original product returned to us, and will deliver an identical or comparable replacement to you, free of charge."Instead all they'll do is offer to try and repair it, we have to send it to their repair center where it will take over a month for them to repair this pile of junk
    • It`s a nice product, but since I have not been able to find any solution to this problem, I cannot recommend this product.
    • I'm really disappointed with this product as I really wanted to enjoy this product.
    • This machine won the 2013 Award for best new consumer product by the Specialty Coffee Association of America
    • Would not recommend this product due
    • Great product with a learning curve on getting the grind right.
    • I recommend this product to anyone that is only making a couple cups a day
    • All in all, requires a little more hands-on work than making a pot of coffee, but it takes about the same amount of time, and you end up with a delicious end product that makes you feel just a little bit spoiled every morning.
    • The product is good
    • I love this products!!
    • Produces a fantastic product.
    • good product
    • An important note is that the presence a Prop 65 warning does not necessarily indicate a product itself is specifically unsafe
    • This is a great machine, a great product
    • Great product
    • Overall it's been a great kitchen tool and we love the finished product.
    • This thing is not the cheapest product on the market but it is not very easy to use out of the box
    • Terrible product
    • The absolute best product I have ever purchased through the internet
    • And thank you for your great products.
    • Very great product, especially for the price!
    • excellent product very easy to use very useful when it comes to the holidays I highly recommend it if you are not skilled in the preparation of coffe
    • I defenetly recommend this product.
    • Such a great product for the price
    • Both my girlfriend and I are engineering majors and kind of geeks for well engineered products and this is one of them
    • While the product looks wonderful, it is fancier looking than it really needs to be
    • Slight learning curve, makes a great product once you're finished.
    • Well functioned, great product, highly recommended
    • With Breville I don't have a rush when I go to the store that I will have to fight again over and over to get good product as the old Starbucks used to do all the time because I can make it by myself exactly as I like it
    • This is an absolutely beautiful and great product!!
    • Great Product.
    • I just think it's too expensive a product to replace every year or so!
    • Expensive product, but not backed up by quality
    • I would absolutely recommend this product to anyone looking for a quality machine to replace their morning trip to Starbucks (which was me).
    • It is obvious to me that Breville did some good product research and superb engineering to generate a user friendly product at an affordable cost
    • Again After Only 6 Months It Seems Kind Of More Like Poor Product
    • Easy to program, easy to use, and the product is better than the baristas across town.
    • great product
    • The Breville Barista Express Espresso machine is a beautiful product to behold
    • PRODUCT SUCKS BIG TIME.
    • Fantastic quality product making consistently awesome shots every single time!
    • I am on my second one, the motors are crap and Beeville customer service is just as crappy as their products.
    • This product is very mediocre at best
    • This is an excellent, well thought out product
    • I guess this is just what we deal with at this price point (even though it certainly isn't an inexpensive product)
    • A very nice product.
    • Then I noticed that this so-called stainless steel product was peeling on the outside and found that it was not stainless at all but some other metal coated with a thin coat of fake stainless-looking material, can't say what it is.
    • It surprises me that using Starbucks coffee beans and the same ingredients, I end up with a much better product than I get at Starbucks
    • This product was so great until it broke after only 6 months of use.
    • All in all it's a great product, and I hope that it last for years
    • With as many lattes as I drink, this will easily pay for itself within a year, inclouding the cost of beans, milk and cleaning products
    • Super heavy duty product and the milk steams very quickly.
    • This is a really great product
    • One of the Worst product
    • I LOVE Breville products usually due
    • and I can honestly say this product it is great
    • Excellent product
    • Excellent Product it works great and the coffee tastes delicious, easy to use
    • I've tried three different descale products, cleaned out the coffee bean grinder and the light still won't go out
    • The product broke after 1.5 years (loud noises, no water during espresso shots)
    • I'm not sure how to begin describing this quite amazing product
    • Love this product!
    • This product was excellent and the product was fantastic.
    • I'm not in the habit of writing product reviews, but after just having hung up the phone with Breville customer service, consumers must know what a poor product this is and what poor service is offered.
    • If it stays working and is a reliable product I will definitely be buying the model above this years from now!
    • and I really wanted to enjoy this product.
    • For the $500+ I paid when brand new I expected far better product life and much better customer service
    • Amazon and youtube false advertise about how good a product is and use camera TRICKS and C G I, because this one really is SUBstandard
    • It looked stylish and nice, but it's ultimately a chintzy product pretending to be of the higher quality
    • I highly recommend this product!
    • Wonderful product
    • Thank you, Breville, for your great quality product, and Amazon, for selling it
    • Good product!
    • I’m very disappointed that a product like this is expensive and broke down on me 2 years after I purchased it
    • What I see when I look at Breville is a company with good products whose reputation is in decline because of a single problem -- customer service
    • excellent product, great coffee
    • This is an extremely well designed product.
    • but I would like those who are struggling (or worrying about) under-extracting issue on BES870XL to read this before you write a bad product review here
    • Call later".Perhaps their products are not bad, but based on my pre-sales calls I guess I'll never know as I will buy another brand.
    • I think this is an improvement b/c the old one failed to meter the correct amount (which is why we replaced it).3
    • n’t say “cons” really, more like