• Reviews around customer service (2.35 of 5)

    Brother Compact Monochrome Laser Printer, HL-L2350DW, Wireless Printing, Duplex Two-Sided Printing, Amazon Dash Replenishment Enabled

    • No significant innovation in 2 decades and regardless of vendor their customer service is usually atrocious
    • No significant innovation in 2 decades and regardless of vendor their customer service is usually atrocious
    • It will not air print with I pads, wireless connectivity is horrible at best, and the customer service from Brother is just garbage
    • That is a bad product and bad customer service.
    • Maybe I'm stupid, but maybe the problem is that Brother fails to include necessary parts in the box, has developed a poor set of instructions,, and has insufficient customer service hours
    • Customer service won't acknowledge the problem.
    • I took the trouble to contact Brother support, and the customer service
    • Customer service was very nice, but unable to resolve the issue.
    • Customer service was very nice, but unable to resolve the issue.
    • This printer does print with good quality and the toner is low-cost for the amount of printing you can do; however, the it is not at all user friendly and the customer service is a scam
    • Set it up via IP Address instead of the s**t software that Brother recommends
    • n’t need that freedom
    • n’t get it to work
    • Set it up via IP Address instead of the s**t software that Brother recommends