I have changed the 1 star rating for the product to reflect the great service and attention, as outlined in the "comment" below, showed by the vendor.

Editing my review to reflect the amazing customer service I received

but I'm updating the review because good customer service is so

Awesome customer service and would recommend this seller

Just what we were looking for!Great FAST service, thanks again!!

Great product and great service.

Added a star for solid customer service and aiming to improve their products.

The vendor has excellent customer service and upgraded the product as the original slipped a bit on my hardwood floors.

Great service, arrived intact and as described.

My initial review was a one-star, but the excellent customer service prompted me to change it to four.

Their wonderful and excellent customer service prompted me to update my initial purchase review from 1 to a 5 star review complete satisfaction.

I truly appreciate the great service.

Excellent Customer service from the seller's side!The mat itself could be a little larger for more convenience.

Terrific service from a great company!

I am changing this to 4 stars due to the excellent customer service

This company immediately got in touch with me and sent me an upgrade to replace the one that curled, the new one is excellent and that is great customer service

The main reason is due to the excellent customer service which I feel should be recognized

Update 03/23/2018I'm updating this review to reflect good customer service as in the end that is what counts

Love the costumer service, they are one of the best out there

I love it and the wonderful customer service they offered.

It took several weeks to get here, but they were proactive and provided excellent service

GREAT CUSTOMER SERVICE.

Outstanding customer service and quality item.

Otherwise, great price, great service from the company, arrived very promptly.

My 2 star rating for the original product stands, but I do appreciate the good customer service.

Great product and fast service.

Great customer service

5 stars for excellent customer service and a great product!The actual size of the mat is 29.5"x47", and not 30"x48" as advertised

The seller saw my first review about it not working on a carpet and offered to replace it so bonus points for good service.

I really appreciate their customer service and it is a large part of my review here

Excellent costumer service,

Scratches v easily.

the only positive I can give is how it was shipped, being that it wasn't rolled up.