I do not get how they can advertise like this to such an extreme incorrect way

Plus I don't really use internet on my phone, all I need is messaging, so i figured this sounded like a good way to go

We purchased the service as an inexpensive way for our teen to communicate with home when she is out and about.

The Sim is working as expected, great and cheap way to stay connected

Save yourself the horrible experience and the money "down the drain"- buy through amazon if you believe the hype, so that you have recourse to their "A-to-Z guarantee" if the chatsim fails as miserably for you as it did for me, or don't buy it at all!