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To fix the problem, take out the two screws that hold the wood handle in the metal sleeve, then twist the wood as far as you can into the sleeve
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The handle was pretty basic unfinished wood
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My only complaint is the unfinished wood handle
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The handle is a weak spot (minus 1 star) and is just unfinished wood attached with two wood screws.
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Solid wood and well designed with the two wood screws to hold it in place.
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The wood of the handle of the wok dries and shrinks, and the handle may get loose after a few weeks of use; mine did, others report the same thing
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Take out wood handle carefully to season the metal part otherwise if you try to season the metal portion you burn the wood and loosen it.