The system is great, but not sure why they want hard pieces to rub on guitars in their cases.

The pouches now include two annoying little plastic pieces that you have to attach and detach every time you replace the gel packs.

As others have noted, the design of having the hard plastic pieces in contact with the guitar is an awful, horrible, and just plain stupid, stupid, stupid idea.

The hanging hard plastic piece of the pouch is very long and rests against the edge of the sound-hole on one side and the fretboard on the other.

Well I tried this several times and this pack always ends up slipping into the hole and you have to try to slide it out - so this chunky piece of plastic with these packs of humidification gel is now rolling around in there with sharp edges

my first review??This set us missing pieces

No matter how I secure it, unless I roll the top of the gel packs into the part of the pouch that's supposed to fit into the plastic securing pieces, the pack sits on the inside back of the guitar and the plastic pieces are loose enough to move around and mar the finish on my guitar.