She says it doesn't get hot enough, but that could be user error

I feel as though most negative reviews of this machine are caused by user error so if you're new to espresso machines, be diligent and do your homework first because this might not be as easy as you might expect without practice.

Now, I know what you're thinking, "this is user error" and it very well may be

This may be user error, but if it is, I wish someone would tell me what I’m doing wrong

It produces a nice crema, especially with my grind of choice which is Lavazza Crema e Gusto Ground Coffee Blend, Espresso Dark Roast.

It produces a nice crema, especially with my grind of choice which is Lavazza Crema e Gusto Ground Coffee Blend, Espresso Dark Roast.

This is a small thing, but with my previous, 'cheap-o' machine, I poured in the amount of water for that cup and set the machine, while I took my dog out into the yard for his morning sniffNpee