I have not used product support for this yet as haven't wanted to put in the time that these software issues often take

Little product support, frequent software issues, documentation with product extremely poor.

Had several software issues.

Has more of software issue than anything else.

I cannot recommend this product to anybody because of the missing software issue.

I think it's an outdated software issue and now have to buy another product to finish the rest of the tape conversion.

Maybe s software issue.

Little product support, frequent software issues, documentation with product extremely poor.

I tried to capture gameplay once for s***s and grins and the quality was beyond garbage and

u can also can use s-video when available

While it works fine in Windows 10, I haven't had any luck using the S-Video connection in Open Broadcast Software or similar solutions

My problems started when attempting to save the just recorded file(s)

I have a 1T hard drive in my Windows 10 laptop, so I have plenty of hard disc space

You'll need to make sure that the cable connects to the Diamond VC500 as well as to the camera, VCR, or whatever you're recording from

The video capture works great but the software is confusing as does not work as it should, I.E. once you do the video capture you should be able to pause it and do a snap shot

Very frustrating as it would not work.

Works as it is supposed to however teh Producer software 12 leaves a lot to be imagined.

Diamond Multimedia USB 2.0 Video Capture Device works as it said it would with my Mac.

I also have an older computer which has a Light Scribe feature on it so after I burn a

Once I had everything hooked up correctly it worked as it was supposed to, it's seems to me to be a bit more work than I wanted because I have to manually stop capturing the tapes

But the unit works as it should.

can only hope the next one would work as it suppose to

haven't tried the ArcSoft yet) when it comes to it recording the video to the format you select (would be nice to select the output size as well as it should be able to compensate with pixel duplication), but other than that I am impressed with how easy it worked and how good the resulting digitized video is

Actually, it worked the first time as I would expect but subsequently when I start EZ grabber the program seems to load into an odd state.

There is NO e-mail link, and no phone number and no

A YouTube video talks about disabling "E Home infrared device" in the device manager.

Anything over 75% quality and I loose sync after about 45 minutes

Good I liked

I tried to capture gameplay once for s***s and grins and the quality was beyond garbage and

u can also can use s-video when available

While it works fine in Windows 10, I haven't had any luck using the S-Video connection in Open Broadcast Software or similar solutions

My problems started when attempting to save the just recorded file(s)

I tried to capture gameplay once for s***s and grins and the quality was beyond garbage and

u can also can use s-video when available

While it works fine in Windows 10, I haven't had any luck using the S-Video connection in Open Broadcast Software or similar solutions

My problems started when attempting to save the just recorded file(s)

There is NO e-mail link, and no phone number and no

A YouTube video talks about disabling "E Home infrared device" in the device manager.