One of these days I'll probably scrap the warranty and go ahead and make the adjustment.

My other concern was voiding my warranty by adjusting it, which the rep said would not happen if I adjusted it

Elite Screens will not honor the warranty.

Moreover he was extremely rude and was asking me why the product isn't working as if i was technical expert on the matter

Finally, the tension strings don't work as

We looked a long time before settling on this screen and hoped it would work as it was in our price range

Moreover he was extremely rude and was asking me why the product isn't working as if i was technical expert on the matter

Finally, the tension strings don't work as

We looked a long time before settling on this screen and hoped it would work as it was in our price range