The only reason I bought this V550 was because you no longer supported my Epson Perfection 2480, which still worked great after many years of service, but not on current operating systems

Epson Scan (3.9.2.1) works, but when I go to close the software it hangs, and I have to close it using

The instructions don't mention removing the cover (or if they do, I certainly didn't "get it"), and even the Epson support site wasn't all that helpful in this respect

The Epson Perfection V550 scanner does an amazing job with the scans

When it fails, it leaves both the Epson software and the Epson scanner hung / frozen, meaning you have to force kill the software and power cycle to scanner to try again

the Epson V550 is super user friendly and does a killer job digitizing my analog

Sorry Epson.. at least I can say the Hewlett Packard replaces their equipment immediately.. none of the song a dance.

Money completely wasted - will not ever buy Epson again (had a epson

Thank you Epson.

The Epson works as advertised, Fast shipping from seller.

This is frustrating because I bought the V550 to replace my older beloved Epson 1650 that just would not work with Windows 10 after the anniversary update

Never did get it to work with Epson software or VueScan (which worked fine with another household scanner).

This is my second epson perfection scanner--replacing one I bought in 2004 that no longer had software support

So So Sad!!I have always loved Epson and have used nothing but Epson for years

But either I got that guy's returned machine, or Epson has a serious problem with quality control

Thank you Epson

Epson blamed it on Apple

If you are in the market for a film/slide scanner and are undecided, I would recommend the Epson V550

Again, it just feels like Epson passed this off and doesn't want to deal with that part of it

The Epson V550 scanner works great in several modes of operation, when it will work

The Epson V550 scanner works great in several modes of operation, when it will work

At this price point, the Epson V550 is hard to beat

I had a less expensive Epson scanner and it did a fine job on regular size negatives and photos

I haven't called Epson (they'll probably blame me), but I am returning this unit for a Canon

In short, Good Bye Epson!

After several more attempts, I emailed EPSON regarding this issue and they provided me with a fix

The Epson V550 scanner was easy to set up -- instructions were easy to follow -- and the results are great

The Epson 1650 worked like a charm

How can I say this, but the glass is nothing more than a plan piece of cheap-o windowpane glass, not like the solid glass that Epson scanners used years previous, and the glass is not "smooth"