I promptly hung up and called Amazon asking for a different number for their support as the people were running a scam.

I did see that some people in their review had a problem setting up the wireless wifi

People are not that stupid that they won't notice what you are doing.

Indeed 'Which' have an entire section dedicated to naming and shaming these people .[

Well I am certain that Epson has people post a number of positive reviews as this product is a piece of garbage