But good customer service.

Thank you Anker for the outstanding customer service!!

Very nice customer support.

Very nice customer support.

Here's the thing though, the model number is EXACTLY as pictured, so one can only assumed somewhere down the production line this product got updated, but please DO NOT mislead your customers and get the picture and description updated ASAP!As for my situation if Anker company is reading this, either sent me a replacement of the CORRECT product (if sitll exist) and/or provide a return shipping label for a full refund ASAP!!

Sometimes a bad product gets through, but superior customer service will always keep me coming back.

She provided me with excellent customer service

I like my new charger and appreciate the great customer service.

Great customer service

Very excellent customer service

Excellent customer service.

My customers love the fact they can plug in their phone/electronics during their trip.

The product worked as advertised and a good value......but absolutely incredible customer service

The good news is that Anker has great customer service

Will with the ankerdirect customer support team turned an unfortunate experience into a fantastic one... anker makes the best charger's I have bought to date and does not lie when they say they stand behind their products 100%

I'm upping the rating to 3 stars because of the awesome customer service, but not going to give a 5-star to falsely skew this particular product.

Great customer service from them.

Really good charger and great customer support.

* Update: after seeing my negative review, the company provided me with excellent customer service

turns out that Anker has pretty good customer service

This company has GREAT customer service.

Anker is actually very proactive about making sure their customers are happy, so after a brief phone call they shipped a replacement to me.

5 star customer support

I love great customer service sooooo polite and caring made me feel important

, Anker replaced it for me right away for even a faster one!I have to say they have amazing customer service

If your looking for a great product with a company that is willing to provide superior customer service and stand behind their product then look no further.

This truly is a bluetooth device par excellence.****UPDATE****The original device I purchased turned out to be defective after the Amazon window of return closed, BUT I was able to get my device replaced directly through Brightech's own customer service/support team.

Anker has a really good customer service, they always look for the customer satisfaction

Very good customer service though, definitely made up for short cord

Thanks to Customer support team for such a quick turnaround time

o was contacted by their fabulous customer service they gave me a new one and it works lovely

Great customer service!

Excellent customer service!

As always Amazon comes through again with great products and great customer service!

always has very good customer server

If i needed a new charger I would buy this brand again solely on the fact of the excellent customer service and the fact that they stand behind their product.

Great customer service

Increasing rating based on excellent customer support and working through the issue

Excellent customer service

Outstanding customer service.

Thanks for the good customer support, Anker

Excellent customer service

Anker customer support - amazingly good

So definite props to Anker for customer support & service.

Contacted customer support and refund was given.

Great product and terrific customer service!

Awesome customer service!

They have great customer service and it was a pleasure working with them through this issue

Kudos to great customer service, even if the product is so good you don't need it, it's good to know its there.

Talk about great customer service

Not a good product, but very good customer service.

Happy customer here.

Great customer service

Great customer service, I would order from them again without hesitation

Looks like Anker has pretty good customer services--I won't hesitate to buy from them again.

Great customer service with Anker!

What a good customer service

That is great customer service and it will make up for the occasional bad egg

Great product and great customer service!!

It is so rare for a company to have excellent customer service, but this company sure does.

Great customer service

Nice customer service but product was not good.

I believe a product is as good as its customer service, and the Anker folks are untouchable in terms of excellence

Great customer service!!

With their great customer service, I wouldn't hesitate to give their products, with great designs, my confidence.

I give now 4 stars bc the company have an excellent customer service and back their products, but a little more Quality control can be achieved to have a 5 stars

n’t work

Anker found out about the problem I had (I didn't even contact them myself) and sent me some very professional and nice e-mails offering to remedy the situation