• Reviews around customer (5.00 of 5)

    Excellenter Compatible Splitter & Adapter Replacement for IP X / 8/8 Plus / 7/7 Plus, 3.5 mm Aux Audio Headphone Jack Adapter Dual 8 Pin Music Charge Cable Charger Connector

    • always has very good customer server
    • Thank you Anker for the outstanding customer service!!
    • I believe a product is as good as its customer service, and the Anker folks are untouchable in terms of excellence
    • My customers love the fact they can plug in their phone/electronics during their trip.
    • With their great customer service, I wouldn't hesitate to give their products, with great designs, my confidence.
    • o was contacted by their fabulous customer service they gave me a new one and it works lovely
    • Contacted customer support and refund was given.
    • What a good customer service
    • Excellent customer service.
    • Sometimes a bad product gets through, but superior customer service will always keep me coming back.
    • Great customer service with Anker!
    • 5 star customer support
    • So definite props to Anker for customer support & service.
    • Very nice customer support.
    • Great product and terrific customer service!
    • Very nice customer support.
    • Great customer service from them.
    • Really good charger and great customer support.
    • The good news is that Anker has great customer service
    • Great customer service!
    • This company has GREAT customer service.
    • I'm upping the rating to 3 stars because of the awesome customer service, but not going to give a 5-star to falsely skew this particular product.
    • This truly is a bluetooth device par excellence.****UPDATE****The original device I purchased turned out to be defective after the Amazon window of return closed, BUT I was able to get my device replaced directly through Brightech's own customer service/support team.
    • Here's the thing though, the model number is EXACTLY as pictured, so one can only assumed somewhere down the production line this product got updated, but please DO NOT mislead your customers and get the picture and description updated ASAP!As for my situation if Anker company is reading this, either sent me a replacement of the CORRECT product (if sitll exist) and/or provide a return shipping label for a full refund ASAP!!
    • Thanks for the good customer support, Anker
    • Will with the ankerdirect customer support team turned an unfortunate experience into a fantastic one... anker makes the best charger's I have bought to date and does not lie when they say they stand behind their products 100%
    • I like my new charger and appreciate the great customer service.
    • Great customer service
    • turns out that Anker has pretty good customer service
    • Great customer service
    • Looks like Anker has pretty good customer services--I won't hesitate to buy from them again.
    • Great customer service
    • The product worked as advertised and a good value......but absolutely incredible customer service
    • If i needed a new charger I would buy this brand again solely on the fact of the excellent customer service and the fact that they stand behind their product.
    • Anker is actually very proactive about making sure their customers are happy, so after a brief phone call they shipped a replacement to me.
    • Excellent customer service!
    • Great customer service!!
    • Thanks to Customer support team for such a quick turnaround time
    • If your looking for a great product with a company that is willing to provide superior customer service and stand behind their product then look no further.
    • Excellent customer service
    • Not a good product, but very good customer service.
    • Outstanding customer service.
    • Excellent customer service
    • As always Amazon comes through again with great products and great customer service!
    • I give now 4 stars bc the company have an excellent customer service and back their products, but a little more Quality control can be achieved to have a 5 stars
    • She provided me with excellent customer service
    • I love great customer service sooooo polite and caring made me feel important
    • Happy customer here.
    • Talk about great customer service
    • That is great customer service and it will make up for the occasional bad egg
    • Awesome customer service!
    • Great customer service, I would order from them again without hesitation
    • Kudos to great customer service, even if the product is so good you don't need it, it's good to know its there.
    • Great customer service
    • Anker customer support - amazingly good
    • Anker has a really good customer service, they always look for the customer satisfaction
    • They have great customer service and it was a pleasure working with them through this issue
    • It is so rare for a company to have excellent customer service, but this company sure does.
    • But good customer service.
    • Increasing rating based on excellent customer support and working through the issue
    • Very good customer service though, definitely made up for short cord
    • * Update: after seeing my negative review, the company provided me with excellent customer service
    • Very excellent customer service
    • Great product and great customer service!!
    • , Anker replaced it for me right away for even a faster one!I have to say they have amazing customer service
    • Nice customer service but product was not good.
    • n’t work
    • Anker found out about the problem I had (I didn't even contact them myself) and sent me some very professional and nice e-mails offering to remedy the situation