I didn't return the product, I'm not a tech guy ,had a little problem with the software set up, over the phone she provided a great technical support !

Really good system and a decent price with outstanding customer support.

Great product and support

This is a great system but what makes the product such a great value is that the system come with excellent, prompt, and knowledgeable support if you run into any issues

Cameras Working good and nice customer service support.

Simple wiring, camera just needs to be plug to the 12 v adapter.5. Great support.

Very good service and great support!!!

Great system, and their support is excellent.

Works great, easy setup, excellent picture quality and amazing customer support

I very easy set up , great email support, for questions.

I did have a hard time with the laptop software (dvr163) which would only take a snap shot and lock up, but with great customer support, they sent me another monitoring software and manual, so now I'm up on monitor, phone and laptop.