She provided me with the best customer support I have ever had anywhere.

Great and quick support from sellers

Great customer support.

Great support.....the only constructive comment would be the time differences

I would recommend and will continue to buy Smonet Wireless security systems, because of there ease of installation, simplicity of use, great mobile app remote viewing, there great lifetime tech support and overall great quality of there products

Betty provided great customer service and support.

Superb tech support - i ran into a small issue , contacted Grace and Betty for help , they responded quickly and was able to fixed the problem.

Their support is great

The support I received was great.

Easy to setup, very timely support

Very clear picture with excellent colorExcellent support

Excellent product and excellent customer support.

easy to set up and great customer service support

Super easy to install, great customer support, if you have questions please reach out to the seller or read the many questions and answers here, they have the answers.

Great product; great support

Easy setup with great, crisp, clear picture and good support for when things go wrong

Just what I was looking for, works great and the support is excellent.

Recommended best quality for the price with great support and fast response...

Great customer support

Also very good product support.

good customer support.

the support from seller has been totally awesome at this point (camera went bad with water incursion they sent replacement out within a few days)now for the cons1) the biggest con instructions and interface both are set up from an English second language point of view so some things are a little hard to understand, but if you have a basic understanding of setting up network you should do fine2

I like to configure my remote access by forwarding the corresponding port on my router to the NVR and configuring a Dynamic DNS.Seller Communication and Support

Great product with great support as well.

Smonet's (SafeSkycn) service was excellent customer support

I have had this unit for 6 months, the hard drive failed, I contacted the manufacturer, and they replied that I needed to take the unit apart, unplug the hard drive, plug it back in, when I replied they sent me another email, now I have to take pictures of me removing the hard drive as proof, TERRIBLE SUPPORT

Instructions were a bit confusing but the follow up support was fantastic

Very responsive customer support!!!

If you remind yourself of that - and rely on the great support, it performs as well as systems 2 or 3 times the price.

Thank you smonet for such a good product and support.

Support is outstanding, Quick response by email

Follow up technical support available with friendly staff

Support is nonexistent.

Excellent product and even better support

This company has awesome support and will work with you and replace anything for free without hesitating

Great camera’s!

, Wrong....Had to buy New Router for some cameras to work s

There is 3 s delay view and can't not be view all 4 concurrently, but that is fine

I purchased the 4 channel system with 1T hard drive

n’t work very well after a while