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I called Fellowes to tell them that I was very dissatisfied - to let them know of the poor quality of their merchandise.
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But if you need a reliable, high quality home machine, look no further
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The quality of the lamination was good, the original warm up was fast and it ran quietly
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I laminated a few letter size documents (20 lb) and 4 x 6 photos with the Fellowes Saturn Laminator and the results were somewhat mixed:The quality of the lamination for the documents were merely satisfactory
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This unit does everything it is supposed to and the quality of the laminations is great.