They have ridiculously good service.

AMAZING customer service

It's a great product with excellent customer service for back up support if you should need it.

You wont find a better brand with better customer service

Horrible customer service.

Great customer service

Not to mention this company has the BEST customer service

(Climbing the Eiffel tower and the like.)But the absolute worse is their abysmal customer service.

Great customer service.

Otherwise awesome product, awesome app, awesome customer service

Also Fitbit has the best customer service I have every encountered.

iDream has wonderful customer service and reached out to me immediately when I initially posted that the band had come unclasped, wanting to rectify the situation

Fitbit Flex wonderful motivator , excellent price wonderful service very speedy delivery!

I will say this as well, Amazon's customer service is awesome to deal with as well as contacting "fit bit" customer service directly, I have had to deal with both and have zero complaints.

If you are looking for a device that is not clunky looking; consistently works well; is pretty basic; and is backed by really good customer service, then this is the device for you!

All in all, I could never in good conscience , recommend this product to anyone, and suggest you find the highest rated version from another company - there must be better quality products and better customer service else where

He will love it and such fast service

Great customer service

I heard they had good customer service where they replaced items

This is a great little device and Fitbit is a great company with excellent customer service

I got a free replacement through the company (nice customer service!

The fitbit flex is intended to help people like myself try to get motivated to lose weight, eat healthy, as well as get a good night’s rest

well-Extremely well-thought-out app GUI with helpful facts/figures, suggestions, social interaction, etc.-Fits fairly well-Lightweight-Automatic e-mail when the battery is low (

Ido really like to purchase another tracker because they really did have an accountabilitythat I

well-Extremely well-thought-out app GUI with helpful facts/figures, suggestions, social interaction, etc.-Fits fairly well-Lightweight-Automatic e-mail when the battery is low (