• Reviews around customer support (4.66 of 5)

    FixMeStick Virus Removal Device - Unlimited Use on up to 3 PCs for 1 Year

    • I didn't even need to use customer support
    • Recently I had a question and customer support responded quickly and clearly.
    • This product exceeded my expectations while the utterly fantastic customer support was the best ever provided in ANY industry.
    • It was nice to find their customer support was so helpful for a cancellation.
    • Their customer support is amazing and guaranteed
    • Nonetheless, in the end it worked very well, and we are very satisfied with FixMeStick's customer support.
    • Also the customer support is at the very least outstanding!As a computer builder and user, I would highly recommend this product!
    • Thanks again for the great customer support!
    • One important thing about any product is the customer support.
    • Was given customer support over the Labor Day weekend!Excellent customer support!Recommend this product to everyone on the net.
    • Was given customer support over the Labor Day weekend!Excellent customer support!Recommend this product to everyone on the net.
    • I spent 10% of that and received a great product and fast and efficient customer support.
    • But I have never encountered a computer product or service with better customer support.
    • I spent 10% of that and received a great product and fast and efficient customer support.
    • That that was nice and a good customer support move - buy the product - forget the customer isn't in your dictionary
    • According to her, the user must contact customer support and ask them to remove the malware
    • Their " Amazing Customer Support" is indeed an amazing customer support
    • Oh by the way, the customer support is second to none
    • I only had to contact customer support once ( a sequencing issue on my part )
    • They have some really awesome customer support to go along with a great product
    • Great product, with even better Customer Support
    • It is one of their advertising claims that they have an amazing customer support.
    • It was a quick phone call to the customer support number.
    • works anytime, holidays or weekends... and customer support is prompt and cogent.
    • Customer support is great, they always have an answer to any problem you may have
    • Customer support email me back and explain to me wear the files were
    • Excellent product, easy to use, and stellar customer support
    • Customer support is excellent.
    • Product and customer support is fantastic
    • This is a pretty good product that was not only easy to use but the customer support was always very helpful to me in assisting with any questions or requests that I may have had
    • FixMeStick only removed some, and I was going to give this product 2 stars for only cleaning out some virus, but after contacting their customer support they removed the rest with a free remote connection and said I could contact them anytime in the future
    • I give 5 stars to this product and its customer support.
    • Have used it now for a couple years and it is a great product with great customer support if needed
    • I only had to contact customer support once ( a sequencing issue on my part )
    • Customer support was also very helpful
    • I contacted the free amazing customer support that could not get my computer up and running after a very lengthy time on telephone.
    • Customer Support got me going in seconds
    • The customer support is worth the price alone
    • Customer support is excellent, quick answers and follow up to make sure that all issues are resolved
    • I can't reach customer support because the automated voice says someone will be with me, then I wait a while listening to their dumb music, then the automated voice comes on and says to call back another time and hangs up
    • I was having a problem and emailed a customer support to resolved it.
    • I would give their customer support "5 Stars"!!
    • I had a question about it and contacted customer support and they were so helpful
    • Once I was able to figure out a few glitches with the help of Customer Support, I am satisfied.
    • Well I called customer support and they were very helpful and it didn't take long to get a hold of them
    • I have used their customer support and that was excellent
    • By far this is the best Customer Support I have ever worked with.
    • I have tried to contact customer support, the phone number on the package refers you to the support website and will not allow you to call a representative by pressing the 0 key on the phone number pad, I have submitted a support ticket with the above information and the logs from the 3 scans run on my brothers computer and still have yet to hear from anyone
    • It is very questionable if the customer support is just a call center that goes through a process, very much the same as a prepaid computer repair service over the phone
    • My computer and I have the same problem - we are both old and my knowledge of computers is somewhat limited - so when I ordered FixMeStick, I was hoping for an easy-to-use product with readily available customer support, just in case I needed it.
    • Customer support is outstanding!
    • I think of it as buying a unlimited customer support plan against viruses for the computers I bought it for.
    • If after a month I do not hear from Customer Support I will edit my review
    • I contacted customer support and they promptly replied with suggestions
    • My immediate warning will be do not purchase it as it is a scam but the truth is I do not know it is a scam but at $60/unit for 3 computers and virtually no customer support I would shy away from it
    • Their customer support is the best
    • Called customer support and FixMeStick removed the virus
    • During these times I have had questions about the unit plus other questions about my computer, FixMeStick's customer support is fantastic and has been very helpful
    • I will need to call customer support
    • After a few frustrating attempts, I wrote to customer support and was answered qucikly.
    • I contacted customer support and the response time was super quick.
    • A very good antivirus device I had used it at least 5 times and never had any problems also customer support was excellent
    • So now I value a company by the quality of it's customer support and this company deserves my business
    • FixMeStick automatically renews unless you contact there customer support and that happened to me, but when I contacted their customer support, they quickly refunded my money and were excellent to work with.
    • I called customer support and they remotely logged in to my computer and quickly found the problem and completely cleaned my computer
    • I was extremely satisfied with the customer support, when I needed help doing a factory upgrade with the FIXMESTICK
    • But thanks to fixmestic and their fantastic back up and customer support it has now gone. . . .
    • The "Free Amazing Customer Support" guys at FixMeStick could not have been more helpful
    • The customer support department contacted me right after I had renewed to make sure everything was in order.
    • Great product and customer support!!!
    • Customer support was also fast and really helped.
    • Also, what I really appreciate is the reminder (every few weeks) to use it .....b/c of a busy schedule you sometimes neglect to do so :))))
    • WE LOVE U FIX ME STICK.
    • Also, I run this tool periodically, and it otherwise does not live on my computer, invading my O/S and slowing things down
    • BUY it and you won`t have a repair bill ever again
    • One huge advantage to me is that, as an emergency tool, it is Linux-based and can boot a clean O/S from USB, in case Windows is compromised
    • these virus removal devices are made to create false censorship, e-mail and online limitation problems
    • - I was quite pleased receiving an E-Mail the other day wondering why I hadn't been using FIXMME Stick of late
    • Support was very prompt (via e-mail ) and issue was remedied very quickly
    • Also, I run this tool periodically, and it otherwise does not live on my computer, invading my O/S and slowing things down
    • WE LOVE U FIX ME STICK.
    • One huge advantage to me is that, as an emergency tool, it is Linux-based and can boot a clean O/S from USB, in case Windows is compromised
    • BUY it and you won`t have a repair bill ever again