Good tech support, can use the Fixme Stick between 3--5 components which ever suits you, or you can have a lifelong plan,Recommended scan should be every month, scans find the problems, tells you ,one click to delete them.

I did not have to call tech support, even

tried this on windows xp professional -worked with tech support about a half hour was told it must not be compatible with my computer

so i had to call the company for tech support.

I wound up having to reload my computer as tech support couldn't help.

Tech Support (Hannah) did a fantastic job getting me through a software glitch in "Factory Upgrade"

Inevitably, I called the fix me tech support who did try to help, but the virus was a toughie but eventually it was decided that the system would need to be rolled back at least to the week previous

Nice people at tech support but were unable to fix any of the issues on my 3 computers

Their tech support is awesome

This can save lots of money not having to call an independent tech support agent.

Interlude B: Called tech support number, got robot saying all reps were busy, robot hung up phone

However, tech support was adamant on their follow up to see if I was happy with their product

I had a glitch in the process after several times using it and, using tech support found out that it was caused by an external hard drive that was malfunctioning.

The time that I wasted using this program, communicating with tech support, and waiting on everything via remote connect - I could have already reinstalled my entire operating system

However, tech support was adamant on their follow up to see if I was happy with their product

I really like this product, I've had it for nearly a year & started to have problems with the device working but after e-mailing tech-support the tech-rep determined I needed a new FixMeStick

as advertised. tech support acts fast to resolve whatever issue you may have

Also, Alex in tech support and his team are Wonderful to work with as well.

The customer service and tech support service are always on point, they are very professional and very helpful

So the product may require a bit of patience and tech support is available, if needed

Now this is what I call "Tech Support"

Again after a hiccup or two and an e-mail and a call to tech support everything works as it should

The tech support personal was very knowledgeable about their product and very polite

I contacted the Tech Support and was able to get his assistance via remote connect

I guess what I'm saying is, I would recommend getting it ,one year of tech support for the price of the

Tech support has been great

If you got tech support anywhere else it would not come close.

Wish tech support for USA products would be so good!

On a recent scan recommended by the company as it had been 30 days since my previous scan, I was notified by Keegan in Tech support that there was an internal issue with the fixmestick, that they had corrected, but required me to rerun the scan

GREAT PRODUCT,EASY TO USE, AND THE TECH SUPPORT IS EVEN GREATER

Thank Victoria (tech support) and her persistence

Had issues with getting this item to run on my computer, but the Tech Support was great, with 2 times, he got it

Good tech support is paramount with these types of devices and FixMeStick came through.

Good tech support is paramount with these types of devices and FixMeStick came through.

It did not fix the browser hijacker, so I asked by email for tech support

Once I submitted my question to tech support, they were able to check the log of the scans from the device's serial number

So while in Best Buy Checking into tech support .I was waiting around and browsing and ran across The Fix Me Stick I read the box and being curious asked an associate about it .He had heard positive things about it

It is quite good but certain complicated viruses like chromium could not be removed with out tech support.

It did a great job and the tech support is great!!

Not impressed doesn’t perform as advertised and why would I need to call tech support when it come directly out the box

BUY it and you won`t have a repair bill ever again

these virus removal devices are made to create false censorship, e-mail and online limitation problems

- I was quite pleased receiving an E-Mail the other day wondering why I hadn't been using FIXMME Stick of late

Support was very prompt (via e-mail ) and issue was remedied very quickly

Also, what I really appreciate is the reminder (every few weeks) to use it .....b/c of a busy schedule you sometimes neglect to do so :))))

Also, I run this tool periodically, and it otherwise does not live on my computer, invading my O/S and slowing things down

WE LOVE U FIX ME STICK.

One huge advantage to me is that, as an emergency tool, it is Linux-based and can boot a clean O/S from USB, in case Windows is compromised

BUY it and you won`t have a repair bill ever again