It almost broke the first time I use

The black bungee is permanently attached- good some times, bad some times

He is rather large and he had a hard time also, especially closing it.

Even in this video the person had a hard time, initially.

It has tipped over on me multiple times and I lost product.

The base is really small and awkward (with a raised area where the wheels are) so nothing ever is balanced and pretty much everything needs to be strapped onto the cart itself, which is actually pretty difficult/ time consuming