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This arrived with the seal broken yet isn’t eligible to be returned.
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The item arrived with the saftey seal broken on both the top and bottom of the box, so we never used the product.
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This package came with the seal broken on both ends of the box
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The product is also not able to be returned even though the seal broken should have been more than enough reason to return as it's a product for infants.*After having the issues with this, I read through the reviews and now know that this is a common problem.