After doing some research, this seems to be a common issue with Pixel 1's and other Google-supported phones

I have spent so much time online chatting with Google support and no one can figure out what is wrong

I called Google support who helped me reconfigure my (Cricket) phone settings, as I was having trouble with SMS

Google support finally acknowledged that it is a hardware problem that is why they can never fix it

I have spent so much time online chatting with Google support and no one can figure out what is wrong

Google support acts like it's the first time they have ever heard of such problems and suggest that I send it to their repair partners

I called Google support and they basically told me that I had to get a new phone or replace the motherboard (which costs almost as much as a new

After going through Google Support discovered it is a hardware defective phone

Now after the most recent update (Android 9) I can no longer make calls due to a critical software issue that seems to be a fairly common issue based on threads on Google support

I called google support , the first time I have no phone to use for 1 week