Another plus for this unit is the customer support

The Grace customer support also deserve similar rave reviews

Finally, the customer support from the company is nothing short of amazing.

Also, Grace Digital customer support is very poor as well.

I wrote customer support and got a delayed response that basically said to just unplug it and plug it back in and it will work

Called Grace Digital customer support and they had no solution.

We are very unhappy with their customer support.

The other serious con to this radio is Grace Digital's customer support.

Also, Grace Digital customer support is very poor as well.

Also, Grace Digital customer support is very poor as well.

Their customer support staff also reach out to me a few days later to ensure there were no more questions.

I've rarely seen an instruction manual so horribly inscrutable as the one that comes with this, and the manufacturer's customer support is unacceptably poor assuming one can even get through to them.

I t would be much more convenient to be able to do this directly on the radio.

I t would be much more convenient to be able to do this directly on the radio.