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I was able to transfer my existing phone number.
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Also, the phone number that Great Call assigned me, must have belonged to someone else.
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For verizon she just needs to know her phone number
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Porting over an existing phone number takes Great Call 24-72 hours
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So you end up finishing the set-up procedure, and then you're left wondering what your new phone number is.
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A wonderful thick book comes with it to see how to set it up and to use it as well as a CD and phone number to call Great Call for any need that you have in setting it up and using it.
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And speaking of numbers, there was no simple way to determine the new phone number that was assigned to the phone.
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My mother and I both struggled with the inconsistency of the settings: I would add a Contact's phone number one day and try to add one the next, but I couldn't do it the same way
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Phone number was issued by Greatcalls!
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I've added the 646 phone number to reach Voicemail, that seems to work all the time
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If you want to import your existing phone number, you should call Great Call prior to set up.
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When I turned it back on, I had my existing phone number and from that point on, set up was very simple.
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After having been in contact with the Customer Service Dept. of Great Call and getting a new phone number I began reading up on the manual, etc. only to find out that to have the 5* medical FALL alert you would have to purchase the costliest plan.
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Quick Start brochures, a DVD, manuals, website, and service phone number
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The Jitterbug Smart has a very nice 5.5" screen with the time, date, phone number and 5star button displayed in large typeface which makes it very easy to see and read