• Reviews around service (3.47 of 5)

    GreatCall Jitterbug Smart Easy-to-Use 5.5” Smartphone for Seniors

    • Easy for her to get in touch with Great Call customer service if needed
    • Best customer service I've ever experienced!
    • they said they could not improve my service ready to throw phone & $ 100.00 into the gulf of Mexico
    • Faulty service
    • I used them all to easily get setup on my home WIFI and The Great Call service
    • The service at GreatCall is outstanding
    • 5 Star great service for older folks.
    • Jitterbug provides outstanding customer service including getting the email running.
    • Customer service outstanding!
    • The price of the phone and the service is very reasonable and it works great!
    • The price of the phone and the service is very reasonable and it works great!
    • In addition, I've had several dealings with Great Call Customer Service and they are terrific.
    • I am very very happy with Greatcall (great service!
    • I would like to buy this phone and unlimited service, but I don't want the the five star health service
    • I recommend the phone and definitely recommend the service on their 800 help line.
    • I highly recommend this phone and Great Call service!
    • Great phone, great service, fair pricing....
    • Great emergency services, and emergency alert features.
    • Great customer service
    • To say that their service is unacceptable is a gross understatement
    • Excellent quality and service
    • service was far inferior to my flipphone in places where I did have service.
    • they said they could not improve my service ready to throw phone & $ 100.00 into the gulf of Mexico
    • Excellent service by GREAT CALL but expensive.
    • Amazon was great though I rate the phone and the Great call service minus on the stars.
    • My phone was purchased and activated with 1 month of the least expensive service, (about $20.00) for a grand total of $220.00 US dollars
    • I love the Customer Service!!
    • Could not add the phone to our Verizon account and had to subscribe to Great Call "service."
    • I cancelled service after 2 months, plus billing issues
    • but they do not all have FREE customer service.
    • Easy to use phone, but quit service too expensive
    • I went with Consumer Cellular - better phones, cheaper monthly service charge 4G LTE and customer reps who know what they are doing.
    • There is great customer service.
    • The Great Call service is not really a bargain and it uses Verizon's wires
    • Easy to use and Great Call customer service is exceptional.
    • See how much I hated the phone and service in my note on the added stuff they sell in combo w phoNE
    • However, service was very poor and costs were much higher than the Great Call ads or web information promised.
    • Horrible, insensitive customer service
    • The design of of the Jitterbug Smart is great for seniors, very easy I like that