Sorry we wasted our time and energy

They are not professionalsThey are a bunch of idiots in the background you them laughing and having a good time not paying attention to what you are saying

She has had a very hard time using the phone

The reception is not the best and those receiving my calls had a hard time hearing me.

Every time I have spoken with anyone from GreatCall, I am so impressed

I bought this phone for my wife, who is not computer literate and was having a hard time trying to use a smart phone.

I strongly suggest that anyone considering purchase avoid the trouble unless your precious time is dispensible!

What a drag to learn to carry a cell phone everywhere, all the time, even at home

But it was easy to add the few remaining (and time to clean up my contacts anyway).All in all, a very nice phone for the price and the plan is very reasonable.

Mom has accidentally placed the phone in Airplane mode several times, losing the critical ability to make and receive calls

Even I had a hard time with some aspects of the Jitterbug and I have an iPhone X.

Important to me because I have a hearing problem and have a hard time understanding some accents

I don`t like it, I am not into texting

The design of of the Jitterbug Smart is great for seniors, very easy I like that