This crack incident might be a rare thing, but two stars down because of their insufficient customer service, and unfortunately I don't think I'll order another one at this point.

Terrible customer service!

Shoddy products + inept customer service = go elsewhere

Terrible customer service.

The speakers were great; but the service was horrible

So great speakers, crappy post sale/repair service

Prompt Service AA++ AMAZON.COM

Excellent product and service

Service at Amazon was great, could't believe how quickly my order arrived and as always, the packaging was simply the best

Furthermore, Harman and Kardon has some of the worst customer service that I have experienced in a long while

Great B A S S

Ultimately tried to return and received a series of belligerent e-mails from the seller about how "this had never occurred in the history of the company".Unfortunately, when buying anything second hand through Amazon you are rolling the dice

So M I D D L E, Amazing T R E B L E, Highly Recommended, Love It!!

So M I D D L E, Amazing T R E B L E, Highly Recommended, Love It!!

can get nearly as loud(IV) seem more durable(V

The sound is excellent and volume can go as loud as I like.

Ultimately tried to return and received a series of belligerent e-mails from the seller about how "this had never occurred in the history of the company".Unfortunately, when buying anything second hand through Amazon you are rolling the dice

So M I D D L E, Amazing T R E B L E, Highly Recommended, Love It!!