We had to go through manufacturer to get a replacement as we just missed the 30 day return window with Amazon

I just missed the return window before coming to that conclusion, unfortunately (it actually seems to be deteriorating in functionality), so don't make the same mistake as me

My 5 year old daughters likes the stereo, but it does not work unless it's plugged into the wall....it does not work with batteries, and we missed our window for returning

Missed the return window so now stuck with a broken hunk of plastic

Bought this for my 3 y/o grand daughter