• Reviews around hp support (5.00 of 5)

    HP Laserjet Pro M402dw Wireless Monochrome Printer, Amazon Dash Replenishment Ready (C5F95A#BGJ)

    • Impossible to reach HP Support for help.
    • The drivers failed several times - including with the help of HP support.
    • Only after an hour and a half call to HP Support were we able to get the printer working
    • I set it up for wireless connectivity using an old HP laptop that now runs Windows 10.I did not use the included setup CD since its files were at least a year older than the setup file and firmware that can be downloaded from the HP support website
    • Worst of all there is no way to get HP support
    • I sat on the phone with HP support for an hour and a half and they couldn't get it connected to wifi
    • When I called HP support (in India), they wanted to remotely log into my computer.