After calling tech support I was told to move the wifi adapter from an internal USB port to one on the outside, which improved the connection, and to just buy a new adapter since the existing one is bad (only $15 for a good one)

Called tech support, they suggested getting a large flash drive, copying everything from the OS cd and reinstalling the operating system (OS).

And I should also note my call to tech support was easy and one of the less furstrating tech calls I have ever made

I had an issue with the RGB lighting not responding a quick call to tech support sorted the problem out in easy to follow instructions

I contacted the tech support and they were really helpful and efficient in directing me on where to go and how to do it

Contacted Tech Support AGAIN.

I contacted Customer Service, who did not care about the tech support hanging up on me and told me to complain to Amazon and then hung up.

Have to call tech support in 2days

It's Friday and of course tech support is closed till Monday so needless to say I am unhappy about this purchase so far.

Contacted Tech Support again, they told me to buy Flash Drive and download Windows install tool.

After calling tech support they couldn't get it past the beginning either, just a total waste of time!

So I contacted customer service and was sent to tech support

With help of their tech support I formatted the window and reinstalled the drivers.

Update called tech support and they was great at fixing the problem

To be honest the tech support was amazing and the man I spoke with very nice, I put a two bc I want to see how the rest of the process will proceed to give my final review so far so good

Well, this time, I called into their tech support to figure out what exactly is the problem

I can’t give it one star because it’s not Amazon’s fault