The headset has lost its ability to be snug against my head -- leading to it falling down or off during Zoom meetings.

The ability to easily mute your self is great

You can use it with the headphone jack only, but then you lose the ability to use the USB controller for volume and mute.

but if you can, you lose the ability to control the phone through the headset with the exception of Mute

The headset has lost its ability to be snug against my head -- leading to it falling down or off during Zoom meetings.

Shame as they were very comfortable and perfect otherwise.

It seems that once you reach warranty period, no matter how well you take care of your electronics, nor the reason for failure (quality, design, other) who knows as Jabra just says sorry we have no further details but look forward to your future business.... hmmm well I for one will be looking for another headset company

It seems that once you reach warranty period, no matter how well you take care of your electronics, nor the reason for failure (quality, design, other) who knows as Jabra just says sorry we have no further details but look forward to your future business.... hmmm well I for one will be looking for another headset company

n’t have issues with ear pain as some have mentioned, even after two hours