Changed to 5 stars after the superb customer service received for the case

Pretty amazing customer service

My son and I are happy repeat customers

Plays and sounds great and also excellent customer service when we needed help!

Great customer service, If u need something from Jean Paul those guys are awesome

Jean Paul has already won me over for having great customer service as they provide detailed instructions for how to contact them and their website is easily navigable

Great Sax, Great Quality, Great Customer Support.

Great Starter saxophone and even better customer service

This is a great company with wonderful customer service.

I have received great customer service from Jean Paul USA

Outstanding customer service

Jean Paul USA has the BEST customer service of any company we have purchased a saxophone through