Tech support found customer support had typed in wrong phone code which caused the activation to fail.

I wore the IT customer support person down at Great Call

Gave three stars because of the poor Jitterbug, (Greatcall), customer support.

Customer support wasn't helpful

But customer support says this is not possible

The customer support at GreatCall was awesome and walked me through setting up the phone and features.

They have no customer support accept Monday through

Their customer support is OUTSTANDING!

Ultimately, customer support for a service provided to elderly should be easy to access and informative, in this case it was non existent.

Set up relatively easy with customer support.

Went after 8PM CST and Customer Support Person told me to call back in the AM when they were typically reading magazines because they were not as busy

But alas, customer support says this is not possible either.

Next day had same issue and was told by "rude" customer support rep that activation may take up to 3-days

The customer support is great.

Try it U will like it.

If you then open the phone it tells you the missed call(s) and lets you review them (or press No to go back to the main menu).The phone

She was always complaining about the size of her previous cell phone’s

Otherwise, I recommend t he phone highly.

If you then open the phone it tells you the missed call(s) and lets you review them (or press No to go back to the main menu).The phone

She was always complaining about the size of her previous cell phone’s

Try it U will like it.

Otherwise, I recommend t he phone highly.