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We were also having issues charging his last pair which quit charging so he could use Bluetooth option
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So I ordered a second pair within a year of buying the first and now the second pair have stopped working within 2 months of me purchasing them
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Bought a pair for our daughter and they worked so well that we got a second pair for our son
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We now have a great working pair due to them going above any steps that I have encountered through any purchase from a company
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The first pair worked great
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Don’t waste your money, invest in a nice pair
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So now we have these sitting there and he using his last pair with the cord because the last pair feel better to him