I have been in constant contact with Linksys support and they are basically in agreement

You have to call the Linksys support in the south pacific area.

I contact Linksys support and worked with them for many weeks trying to get a resolution

We worked with Linksys support and 2 different units and were unable to get it to work reliably.

Real Linksys support is almost nonexistant

I verified this with Linksys support after hours of troubleshooting