Kennedy supposedly has great customer service but if you are like me and have a question on a sunday or at 11 Pm when they are not open don't expect to get help or find the answers on their website.

Great customer service at Kennedy Violins as well.

Kennedy Violins has great customer service, too!

That is great customer service

I received great customer service from Vanessa, Katherine, Tim, Ivy and Micky

top-notch customer service?

Not only was there superb customer service from Tim, but the quality of this violin is amazing

Thank you Kennedy violins, another happy customer!!!

It's held up well over 3 years and Kennedy violins has fabulous customer service.

For quality, affordability, excellent customer service, and a great instrument, I HIGHLY recommend Kennedy Violins!

Excellent customer service

And I have to jump on the "awesome customer service" bandwagon as well

The bow it came with needed to be replaced, but the great customer service at Kennedy Violins took care of it right away

Excellent customer service

Thank you, Ivy and thank you, Kennedy Violin for a great violin and awesome customer service!