When you proceed to download the product, you get an error with a telephone number to call

A pop up screen came up saying the keycode was corrected but there was a problem with installation and to call microsoft support and gave a telephone number.

That telephone number was a scammer who hacked into my new computer.

Then it came down to getting the right email account even though a telephone number would do

I had to get assistance from the helpdesk, but they were able to get it running after remotely adjusting my P C which concerns me.